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Refund Policy

Returns and Refunds

Thank you for choosing Riskeys, operated by No Brainer HQ. We are committed to providing quality products and services to our customers. If you are not entirely satisfied with your purchase, we're here to help.


Effective Date: July 26, 2024

Eligibility
To be eligible for a refund, your item must be unused, in the same condition that you received it, and in the original packaging. You must also provide proof of purchase.


Refund Process
To initiate a refund, please contact our customer support within 14 days from the date of purchase.
Our customer support team will guide you through the return process and provide you with instructions on returning the item.
Once we receive the returned item and inspect it, we will send you an email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund.
If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 14 days.


Non-Refundable Items
Certain items are non-refundable:
Downloadable software products
Gift cards
Personalized or custom-made items


Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.


Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again.
Contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.


Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at support@riskeys.trade.


Effective Date: 1 september 2023
Last Updated: 1 september 2023

FAQ

FREQUENTLY ASKED QUESTIONS

What is Riskeys, and how can it benefit traders?

Riskeys is a smart trading keypad designed to simplify trading, improve risk management, and streamline calculations with a built‑in lot‑size and position‑size calculator. It helps traders execute strategies efficiently, making trading less stressful and more effective.

Which trading platforms are supported?

Riskeys is fully compatible with both MetaTrader 4 (MT4) and MetaTrader 5 (MT5).

How is Riskeys different from my broker's built-in tools?

Broker platforms are designed for order execution, not risk management. They don't calculate position sizes based on your risk tolerance, automate partial exits at multiple profit targets, or track your performance statistics in real-time. Riskeys integrates with your broker's platform to add professional-grade risk management.

Can I try Riskeys risk-free?

Absolutely. We offer a 7 day free trial to test Riskeys DIGITAL. Then trade live with our 14-day money-back guarantee.

How quickly will I see results?

Most traders notice immediate improvements in execution speed and consistency. The real profitability impact comes from the cumulative effect of better risk management—catching trades you used to miss, holding winners longer with trailing stops, and avoiding oversized positions. Users typically report measurable improvements within the first two weeks.

Why do some platforms or educators discourage external risk tools?

Risk-management and trade-documentation tools increase transparency and accountability. Not every model benefits from that. Riskeys is built for traders — not for systems that profit from mistakes.

FAQ

FREQUENTLY ASKED QUESTIONS

What is Riskeys, and how can it benefit traders?

Riskeys is a smart trading keypad designed to simplify trading, improve risk management, and streamline calculations with a built‑in lot‑size and position‑size calculator. It helps traders execute strategies efficiently, making trading less stressful and more effective.

Which trading platforms are supported?

Riskeys is fully compatible with both MetaTrader 4 (MT4) and MetaTrader 5 (MT5).

How is Riskeys different from my broker's built-in tools?

Broker platforms are designed for order execution, not risk management. They don't calculate position sizes based on your risk tolerance, automate partial exits at multiple profit targets, or track your performance statistics in real-time. Riskeys integrates with your broker's platform to add professional-grade risk management.

Can I try Riskeys risk-free?

Absolutely. We offer a 7 day free trial to test Riskeys DIGITAL. Then trade live with our 14-day money-back guarantee.

How quickly will I see results?

Most traders notice immediate improvements in execution speed and consistency. The real profitability impact comes from the cumulative effect of better risk management—catching trades you used to miss, holding winners longer with trailing stops, and avoiding oversized positions. Users typically report measurable improvements within the first two weeks.

Why do some platforms or educators discourage external risk tools?

Risk-management and trade-documentation tools increase transparency and accountability. Not every model benefits from that. Riskeys is built for traders — not for systems that profit from mistakes.

FAQ

FREQUENTLY ASKED QUESTIONS

What is Riskeys, and how can it benefit traders?

Riskeys is a smart trading keypad designed to simplify trading, improve risk management, and streamline calculations with a built‑in lot‑size and position‑size calculator. It helps traders execute strategies efficiently, making trading less stressful and more effective.

Which trading platforms are supported?

Riskeys is fully compatible with both MetaTrader 4 (MT4) and MetaTrader 5 (MT5).

How is Riskeys different from my broker's built-in tools?

Broker platforms are designed for order execution, not risk management. They don't calculate position sizes based on your risk tolerance, automate partial exits at multiple profit targets, or track your performance statistics in real-time. Riskeys integrates with your broker's platform to add professional-grade risk management.

Can I try Riskeys risk-free?

Absolutely. We offer a 7 day free trial to test Riskeys DIGITAL. Then trade live with our 14-day money-back guarantee.

How quickly will I see results?

Most traders notice immediate improvements in execution speed and consistency. The real profitability impact comes from the cumulative effect of better risk management—catching trades you used to miss, holding winners longer with trailing stops, and avoiding oversized positions. Users typically report measurable improvements within the first two weeks.

Why do some platforms or educators discourage external risk tools?

Risk-management and trade-documentation tools increase transparency and accountability. Not every model benefits from that. Riskeys is built for traders — not for systems that profit from mistakes.